Privacy Policy

Last updated: September 17, 2025

This Privacy Policy describes how AixTech OÜ ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

1. Company Information

Company Name: AixTech OÜ

Registration Number: 16601823

Address: Lääne-Viru maakond, Rakvere vald, Sõmeru alevik, Aia tn 12, 44201, Estonia

Email: [email protected]

Phone: +372 55611944

2. Information We Collect

2.1 Personal Information

When you contact us or request our services, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Company information (name, position, business address)
• Project requirements and technical specifications
• Communication records and correspondence

2.2 Technical Information

When you visit our website, we automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral source

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide requested services
• To prepare project proposals and quotations
• To communicate about ongoing projects and services
• To improve our website and services
• To comply with legal obligations
• To send relevant business communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To provide requested services and fulfill contractual obligations
• Legitimate interests: To improve our services and maintain business operations
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with business transfers or mergers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide requested services
• Maintain business records as required by law
• Resolve disputes and enforce agreements

Generally, we retain client information for 7 years after the completion of services, unless a longer retention period is required by law.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured format
• Object: Oppose processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise your rights, contact us at [email protected]

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Remember your preferences
• Analyze website usage and performance

You can control cookie settings through your browser preferences. For detailed information, see our Cookie Policy.

10. International Data Transfers

As we provide services across CIS countries, your personal data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions by the European Commission
• Other legally recognized safeguards

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: